Unboxing your new Apple Watch should be an exciting experience, but if you find that your device keeps unpairing during the initial set-up with your iPhone, it can be frustrating. Fortunately, there are several steps you can take to resolve this issue. Here’s a guide with eight quick fixes to get your Apple Watch paired successfully.
Why Does My Apple Watch Keep Unpairing During the Initial Set-Up?
The problem could stem from a few possible issues:
Apple Watch Issues: The device might be pre-owned and still linked to the previous user’s Find My account or have undetected connectivity issues.
Third-Party Apps: Active third-party applications, such as VPNs, might interfere with the pairing process.
Outdated Software: Both your iPhone and Apple Watch need to be running the latest software versions.
How to Stop Apple Watch From Unpairing During the Initial Set-Up
1. Reset Your Apple Watch and iPhone
Resetting Your iPhone:
- Press and hold one of the volume buttons and the side button until the power off slider appears.
- Drag the slider to turn off your iPhone.
- After the screen goes dark, press and hold the side button until you see the Apple logo.
For a force restart:
- Press one volume button, then the other.
- Press and hold the side button until the Apple logo appears.
Resetting Your Apple Watch:
- Press and hold the side button until the power off slider appears.
- Drag the slider to turn off your Apple Watch.
- Once it’s off, press and hold the side button to turn it back on.
For a force restart:
- Press and hold both the Digital Crown and side button.
- Continue holding until the Apple logo appears.
2. Update iOS
To ensure compatibility, your iPhone needs the latest iOS version:
- Go to Settings > General > Software Update.
- Wait for your iPhone to check for updates. If an update is available, tap Update Now and enter your passcode.
- Once updated, try pairing your Apple Watch again.
3. Check Your Bluetooth
Ensure Bluetooth is enabled on your iPhone:
- Open the Control Center by swiping down from the top right corner of your screen.
- Make sure the Bluetooth icon is blue. If not, tap it to turn Bluetooth on.
Alternatively:
- Go to Settings > Bluetooth and toggle Bluetooth on.
4. Turn Off VPN
VPNs can interfere with the pairing process:
- Open the Settings app.
- Ensure the VPN toggle is off (it should be gray).
- If the VPN reconnects automatically, open your VPN app and disconnect from the server manually.
5. Completely Erase Your Apple Watch
If you bought a pre-owned Apple Watch or have trouble pairing, consider erasing it:
- On your Apple Watch, go to Settings > General > Reset.
- Tap Erase All Content and Settings.
- Enter your passcode if prompted and follow the on-screen instructions.
6. Remove Apple Watch From iPhone Account
If your Apple Watch was previously paired with your iPhone:
- Open the Watch app on your iPhone.
- Tap All Watches in the top left corner.
- Tap the information icon next to your Apple Watch.
- Select Unpair Apple Watch and confirm.
7. Remove Other Apple Devices in iCloud
Interference from other devices could be an issue:
- Log into the iCloud website with your Apple ID.
- Go to Find My and select All Devices.
- Remove any devices you no longer use.
8. Remove Apple Watch From Old Find My Account
If the Apple Watch was pre-owned:
- Contact the previous owner to remove the device from their Find My account.
- If this isn’t possible, contact Apple Support for assistance.
By following these steps, you should be able to resolve the issue of your Apple Watch unpairing during the initial set-up. If problems persist, reaching out to Apple Support may be your best option.
